Cookie Policy

Limburgia, whose registered office is located at 3770 Riemst, Op ‘t Broek 4, registered in the Register of Legal Persons of [rpr], under number 0453 930 504 and known to the VAT – administration under number BE0453 930 504 (hereinafter “the website owner”) uses cookies to improve the user experience (for example, remembering a choice of language, etc.) and for the collection of web statistics about visitors to the website hotellimburgia.be (hereinafter the“Website“).

What are cookies?

A cookie is a small text file that is placed in the browser of your computer or mobile device by a website’s server when you consult the website. The cookie contains a unique code that allows your browser to be recognized during your visit to the website (a so-called “session” cookie) or on subsequent, repeated visits (a so-called “permanent” cookie). Cookies can be placed by the server of the website you are visiting or by partners with which this website cooperates. A website’s server can only read the cookies it has placed itself; it has no access to other information located on your computer or mobile device. Cookies are stored on your computer or mobile device in your browser’s folder. The content of a cookie usually consists of the name of the server that placed the cookie, an expiration date and a unique number code. Cookies generally make interaction between the visitor and the website easier and faster and help the visitor navigate between different parts of a website. Cookies can also be used to make a website’s content or advertising on a website more relevant to the visitor and adapt it to their personal tastes and needs.

Use of cookies on the Website Owner’s Website

1. Necessary cookies

These cookies are indispensable for visiting the Website and using certain parts of it. For example, these cookies allow you to navigate between different parts of the Website. If you reject these cookies, certain parts of the Website will not work or will not work optimally.

2. Functional cookies

Functional cookies are cookies that make the functioning of our Website easier and more pleasant for the visitor and ensure that you have a more personalized browsing experience. For example, these are the cookies that remember your language preference and your customer segment, as well as the cookies that, for example, keep track of whether you have already been asked to participate in a survey so that we do not present you with the same survey over and over again.

3. Performance cookies

We use performance cookies to collect information about visitors’ use of our Website with the intention of improving the content of our Website, adapting it more closely to visitors’ needs and increasing the ease of use of our Website.

4. Third party cookies

Our Website may also contain elements of other, third-party services, now or in the future, such as video services, social media buttons and/or advertisements.

Management of cookies

You can set your browser to notify you when a cookie is set or to prevent the collection of cookies. If you disable the setting of cookies, certain features of the Website may not work or you may not be able to use certain services of the Website owner. We do not use cookies to personally identify you or store personal data about you without your knowledge. However, if you wish to restrict, block or delete the installation of cookies on your computer or mobile end device, you can do so through your browser settings. Go to the HELP function of your browser. There you can read how to do this.

Privacy Policy

This version is valid from January 1, 2015 and updated on April 18, 2018 following the General Data Protection Regulation (EU) 2016/679 mandatory from May 25, 2018.

1. Website procedures

This Privacy Policy describes how the Website Owner uses and safeguards the information that the user of this Website submits to the Website Owner when visiting this Website. The user does not have to provide any personal information to use the hotellimburgia.be website (hereinafter the“Website“). In principle, the Website does not collect personal information. If the Website would nevertheless collect personal information, now or in the future, it will only collect personal information that is expressly and voluntarily provided by users.

2. Automatically collected information

2.1 Technical Information The Website collects certain non-identifiable information about users of the Website, such as the Internet protocol, the date and time of your access to the Website, the website from which you linked directly to this Website, the operating system you use, the parts of the Website you visit, the Website pages and information you have viewed, and the materials you have sent to or downloaded from the Website. This technical information is used for website and system administration purposes as well as to improve the Website. 2.2 Cookies and web beacons In order to ensure that the Website is properly managed and to facilitate navigation within the Website, the Website owner may use cookies (small text files stored in the user’s browser) or web beacons (electronic images that allow one to count the number of users who visited a particular page and access certain cookies) to collect global data. The website owner can use these tools to track various data in its systems and to categorize users. This information can be used to analyze the number of users in the different sections of the Website and to ensure that the Website functions as a source of information that is useful and effective. Neither website owner cookies nor web beacons collect personal information. In addition, most browsers offer individual users the ability to disable cookies. In certain cases, users may be denied access to certain areas of the Website if their browser is set to disable cookies. For more information, please see our cookie policy, as published on the Website.

3. Information used

The Website owner may use non-personal information to generate global tracking information reports on demographics of Website users and Website usage. The tracking information in these reports is not linked to the identity information of or other personal information about individual users.

4. Other matters

4.1 Security The Website Owner makes every effort to secure its servers, applications and databases and to prevent unauthorized access or use. To this end, the website owner shall employ physical, administrative and technological means so that the information held by the website owner is secured. 4.2 Other Websites The Website may contain links to other websites or Internet resources. When you click on one of these links, you are taken to another website or Internet resource that might knowingly or through cookies or other technologies collect information about you. The website owner is in no way responsible, nor liable for, and has no power of control over these other websites or Internet resources, nor over their collection, use and dissemination of your personal data. You should check the privacy policies of these other Web sites and Internet resources and judge for yourself how they collect and use information. 4.3 Changes to the Privacy Policy The Website Owner may change, supplement or amend its Privacy Policy at any time, for any reason, by posting the revised Privacy Policy on the Website in a readily visible manner.

5. Notification

The website owner is concerned about your privacy and makes every effort to process your personal data in accordance with Belgian law, its “general data protection policy” and in accordance with the highest standards of fair information. As well as in accordance with European legislation according to GDPR regulations, General Data Protection Regulation (EU) 20016/679, in force since April 27, 2016.

6. Why do we record your personal information?

6.1. General purposes Where necessary, the website owner processes your personal data solely for the purpose of (i) the execution and expansion of its missions; (ii) to inform you of its other goods and/or services.

6.2. Direct marketing and communication with third parties The website owner considers your personal data to be confidential information that it will never disclose to third parties and will not be used for direct marketing, unless you have given the website owner your prior consent. Of course, if you have given the website owner your permission, you can always unsubscribe from certain services. By law, you have the right, upon request and free of charge, to oppose the use of your personal data for the purpose of direct marketing. Simply direct your question to our customer service department via e-mail (hotellimburgia.be) or contact us by phone at +32 12 454 600.

7. Who is responsible for processing your personal data?

The person responsible for processing all personal data collected through the Website is the Website owner.

8. How do I access my personal information?

You may request the website owner to access, modify or delete your personal information free of charge by sending the website owner a letter or email, including a copy of your ID card. The website owner will then make every effort to fulfill your request as soon as possible.

9. General information

The policy for the protection of your personal data is in full compliance with all legal provisions in Belgium and the European Union:

• The Belgian law of December 8, 1992, called the “privacy law” (last amended by the law of December 11, 1998)
• The European General Data Protection Regulation (EU) 2016/679 of April 27, 2016 concerns the protection of personal data and on the free movement of such data and repealing Directive 95/46/EC

We are not responsible for the privacy practices of websites hyperlinked from the Website. The present privacy policy is exclusively governed by and to be interpreted in accordance with Belgian law. In case of dispute, the courts of the website owner’s registered office will have jurisdiction.